Shipping policy
At Seoulshine™, we aim to process and ship your order as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1–2 business days after your purchase is confirmed.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking details.
Shipping Time
We currently ship to the following countries:
United States, United Kingdom, Canada, and Australia
Estimated delivery times:
USA: 5–8 business days
UK: 5–8 business days
Canada: 5–8 business days
Australia: 5–8 business days
Please note that delivery times may vary slightly depending on your location, carrier delays, holidays, customs processing, or high order volume.
Tracking Information
All Seoulshine™ orders include tracking. Once your order ships, you will receive a tracking number by email so you can follow your package until it arrives.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Seoulshine™ is not responsible for delays or lost packages caused by incorrect, incomplete, or misspelled shipping details provided at checkout.
Lost or Delayed Orders
If your order has not arrived within the expected delivery window, please contact our support team and we’ll help you check the status of your shipment.
Contact Us
For any shipping questions, please contact us at: